YACKELYN MARICRUZ SALVATIERRA TOCTO
AREQUIPA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
7
7
years of professional experience
Work History
ASISTENTE DE VENTAS
COSTA GAS AREQUIPA SAC
10.2018 - 02.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
JEFE DE TIENDA
GRUPO GRANDE SAC
04.2017 - 08.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Supervised guests at front counter, answering questions regarding products.
- Responded to customer requests for products, services, and company information.
PROMOTORA DE VENTAS
GRUPO GRANDE SAC
04.2016 - 04.2017
- Provided coupons, product samples and informational brochures to customers.
- Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
- Provided exceptional customer service, addressing inquiries promptly and ensuring a positive shopping experience for all patrons.
- Utilized social media, email and web to notify people of sales promotions, events and product launches.
- Developed rapport with customers, resulting in repeat business and loyalty to the brand.
- Assisted in resolving customer complaints or concerns professionally while maintaining a focus on preserving long-term relationships.
- Recommended specific product options to meet customer needs.
ENCARGADA DE ALMACEN
TRANSPORTES CROMOTEX
09.2013 - 10.2015
- Facilitated open communication with team members to resolve conflicts and address concerns, fostering a positive work environment that promoted collaboration and accountability.
- Achieved high levels of customer satisfaction through timely fulfillment of orders while maintaining strict quality control measures throughout the entire supply chain process.
- Optimized warehouse organization by implementing efficient storage solutions and space-utilization techniques.
- Maintained a clean and organized work environment, adhering to 5S principles for optimal workplace conditions.
- Streamlined order processing with the implementation of an automated system for tracking, picking, and packing items.
ASISTENTE
TRANSPORTES CROMOTEX
09.2011 - 09.2013
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Facilitated onboarding process for new hires, accelerating their integration into team.
ASISTENTE DE VENTAS Y COBRANZAS
DALSA PERU SAC
11.2019 - presente
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
CONTABILIDAD -
INSTITUTO ISAM
COMPUTACION E INFORMATICA -
UNIVERSIDAD NACIONAL HERMILIO VALDIZAN
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Multitasking
- Excellent communication
- Problem resolution
- Decision-making
- Critical thinking
- Verbal communication
Languages
Inglés
Principiante
A1
Personal Information
Contacto
CERRO COLORADO
Formación
Actual
Nombre y contacto
Timeline
ASISTENTE DE VENTAS Y COBRANZAS
DALSA PERU SAC
11.2019 - presente
ASISTENTE DE VENTAS
COSTA GAS AREQUIPA SAC
10.2018 - 02.2019
JEFE DE TIENDA
GRUPO GRANDE SAC
04.2017 - 08.2018
PROMOTORA DE VENTAS
GRUPO GRANDE SAC
04.2016 - 04.2017
ENCARGADA DE ALMACEN
TRANSPORTES CROMOTEX
09.2013 - 10.2015
ASISTENTE
TRANSPORTES CROMOTEX
09.2011 - 09.2013
COMPUTACION E INFORMATICA -
UNIVERSIDAD NACIONAL HERMILIO VALDIZAN
CONTABILIDAD -
INSTITUTO ISAM
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