Ziten Shrestha
Charlottetown
Summary
Dynamic hospitality professional with a proven track record at Pur and Simple, excelling in high-pressure environments. Recognized for enhancing guest relations and delivering exceptional customer service. Skilled in multitasking and effective time management, ensuring seamless operations and memorable dining experiences. A dedicated team player committed to fostering collaboration and satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Pur and Simple
05.2024 - Current
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server
Sams Family Restaurant
10.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Diploma - Computer Networking
Holland College
Charlottetown, PE06-2026
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Guest relations
- Task prioritization
Languages
English
Certification
- Licensed Responsible Beverage - (2023- 2027)
Timeline
Server
Pur and Simple
05.2024 - Current
Server
Sams Family Restaurant
10.2023 - 09.2024
Diploma - Computer Networking
Holland College
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