ZULEIKA HANAÉ MONTES CHÁVEZ
Lima
Summary
I am an In-House Clinical Research Associate (IHCRA) with nearly 5 years of experience in pharmaceutical clinical research and over a decade of professional expertise spanning the telecommunications, certifications/accreditations, and pharmaceutical industries. Proficient in process development, compliance, GCP, and IRB protocols, I excel in communication, collaboration, and driving successful clinical trial outcomes. With my background in telecommunications, I prioritize relationship-building and effective stakeholder engagement. Throughout my career, I have garnered recognition for my achievements, including awards from sponsors for my contributions to impactful clinical trials. My career objective is to continue leveraging my skills and expertise to contribute to meaningful advancements in clinical research while fostering a collaborative and inclusive work environment.
Overview
10
10
years of professional experience
Work History
In House Clinical Research Associate I
Fortrea Perú S.A
Lima (Remote)
10.2020 - Current
- Assigned to research centers in the US, Argentina, Mexico, Chile and Peru, according to assigned projects, to carry out contact with the centers, document them according to study guidelines, including the creation of contact reports for telephone sessions; supervision and performance of research centers, recruitment monitoring, preparation for visits to these centers, quality control reports, resolution of pending issues generated by medical staff, coordination of medication kits and auxiliary supplies according to FDA guidelines before any inspectorate.
- Facilitated timely resolution of issues through effective communication with investigators, sponsors, and other stakeholders.
- Maintained comprehensive knowledge of applicable regulations and guidelines, ensuring full compliance throughout all stages of clinical trials.
Administration, HR and Marketing Coordinator
Aenor Perú (Aenor Perú SAC)
Lima
09.2014 - 09.2015
- Developed visually engaging marketing materials to support product launches and promotions.
- Managed CRM database to maximize customer outreach efforts and strengthen client relationships.
- Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Tracked and reported on marketing campaign responses.
- Improved customer satisfaction ratings by promptly addressing inquiries and resolving issues with professionalism and empathy.
- Monitored inventory levels of office supplies and equipment, placing timely orders to avoid shortages or disruptions in daily operations.
- Contributed to a positive workplace culture through active participation in team-building activities and recognition programs.
- Organized travel arrangements for executive staff members, ensuring seamless logistics while minimizing expenses.
Clinical Trial Coordinator - Financial
Fortrea Perú S.A
Lima
09.2019 - 09.2020
- Managed budgets and timelines effectively, preventing potential cost overruns and delays in study completion.
- Supported efforts to improve operational efficiency within the clinical trials department through process improvements and best practice sharing.
- Coordinated training sessions for site staff on proper study procedures, improving overall adherence to protocol requirements.
- Managed multiple projects concurrently without compromising quality or attention to detail.
Head of HR, Administration and Finance
Motorola
Lima
05.2015 - 05.2019
- Managed complex employee relations issues, fostering a culture of trust, respect, and open communication.
- Cultivated a positive work environment through continuous improvement initiatives and strong leadership.
- Conducted thorough compensation analyses to ensure market competitiveness while managing total rewards costs effectively.
- In charge of analyzing the staff's KPIS, ensuring that they are reflected in their salary remuneration correctly, always providing them with feedback.
- Developed strategic partnerships with key business leaders to drive organizational change and growth.
Education
Bachelor of Business Administration And Management - Business Administration And Management
INSTITUTO SAN IGNACIO DEL LOYOLA
Lima, Peru12.2022
Specialization in Labor And Plame Legislation - Labor Relations
UNIVERSIDAD NACIONAL DEL CALLAO
Callao, Peru11.2018
Diploma in Human Resources Management - Human Resources Management
UNIVERSIDAD NACIONAL MAYOR DE SAN MARCOS
Lima, Peru10.2017
Specialization in Human Resources Administration - Human Resources Management
UNIVERSIDAD PERUANA DE CIENCIAS APLICADAS
Lima, Peru12.2016
Microsoft Office - Computer Software And Media Applications
NEW HORIZONS
Lima, Peru2015
Bachelor of Administrative Studies - Business Administration
INSTITUTO SAN IGNACIO DEL LOYOLA
Lima, Peru07.2014
Skills
Site Management
Detailed documentation
Coordinating site operations
Project Management
Communication
Teamwork
IRB
GCP
Compliance
Personal Information
- Place of Birth: Lima
- DNI: 46258895
- Date of Birth: 04/13/90
- Nationality: Peruvian
- Marital Status: Married
References
A solicitar
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
In House Clinical Research Associate I
Fortrea Perú S.A
10.2020 - Current
Clinical Trial Coordinator - Financial
Fortrea Perú S.A
09.2019 - 09.2020
Head of HR, Administration and Finance
Motorola
05.2015 - 05.2019
Administration, HR and Marketing Coordinator
Aenor Perú (Aenor Perú SAC)
09.2014 - 09.2015
Bachelor of Business Administration And Management - Business Administration And Management
INSTITUTO SAN IGNACIO DEL LOYOLA
Specialization in Labor And Plame Legislation - Labor Relations
UNIVERSIDAD NACIONAL DEL CALLAO
Diploma in Human Resources Management - Human Resources Management
UNIVERSIDAD NACIONAL MAYOR DE SAN MARCOS
Specialization in Human Resources Administration - Human Resources Management
UNIVERSIDAD PERUANA DE CIENCIAS APLICADAS
Microsoft Office - Computer Software And Media Applications
NEW HORIZONS
Bachelor of Administrative Studies - Business Administration
INSTITUTO SAN IGNACIO DEL LOYOLA