Alan Joseph
Charlottetown
Summary
Dedicated and compassionate Caregiver Attendant with over 3 years of experience delivering exceptional care to seniors in both home and facility environments. Expert in providing personalized assistance with daily activities, mobility support, and health monitoring. Certified in Emergency First Aid with CPR-B and Safe Food Handling, ensuring safety and well-being at all times. Passionate about creating a comfortable, nurturing atmosphere for residents while maintaining a clean and secure environment. Proactive and flexible, always eager to take on new tasks that elevate resident care and enhance team efficiency.
Overview
4
4
years of professional experience
Work History
Shift Manager
McDonald's Restaurant
10.2024 - Current
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Exercised composure under pressure and in escalated customer service scenarios.
- Enhanced team performance with motivational strategies, leading to more cohesive and productive workforce.
Caregiver Attendant
All Seniors Care
10.2023 - 09.2024
- Assist residents with daily living activities, including bathing, dressing, grooming, and toileting.
- Provide mobility support and assist with transfers using appropriate lifting techniques and equipment.
- Monitor and report changes in residents' physical and mental health to nursing staff.
- Prepare and serve meals while accommodating dietary restrictions and preferences.
- Assist with medication reminders under the supervision of healthcare professionals.
- Maintain a clean, safe, and comfortable environment for residents.
- Offer emotional support and companionship to enhance residents' well-being.
- Follow infection control and safety procedures to ensure a healthy living space.
- Collaborate with healthcare teams to develop and implement care plans.
- Document care provided and report incidents as required.
Elderly Caretaker
St John of God - Home of Hospitality
06.2021 - 08.2023
- Assisted seniors with daily personal hygiene, dressing, and mobility to promote independence and dignity.
- Helped residents move safely within the facility, including transfers from beds, wheelchairs, and other assistive devices.
- Observed and documented changes in residents’ health, behavior, and overall well-being for timely intervention.
- Assisted with meal service, ensuring proper nutrition and hydration while accommodating individual dietary needs.
- Provided emotional support by engaging residents in meaningful conversations and social activities.
- Maintained a sanitary and hazard-free living space by following proper infection control and safety procedures.
Education
Business Analysis -
Fanshawe College
04.2024
MBA - Finance
St, Berchmans College
05.2021
B.COM - Finance & Taxation
St. Dominics College
03.2019
Skills
- Personal Care Assistance
- Mobility Support
- Health Monitoring
- Meal Assistance
- Emotional Support & Companionship
- Infection Control & Safety
- Medication Assistance
- Communication & Teamwork
- Problem-Solving & Adaptability
- Record Keeping & Documentation
Languages
English
Full Professional
Hobbies and Interests
- Gym Workouts
- Playing Badminton
- Cycling
- Driving
- Fashion and Style
REFERENCES
References available on request
Timeline
Shift Manager
McDonald's Restaurant
10.2024 - Current
Caregiver Attendant
All Seniors Care
10.2023 - 09.2024
Elderly Caretaker
St John of God - Home of Hospitality
06.2021 - 08.2023
MBA - Finance
St, Berchmans College
B.COM - Finance & Taxation
St. Dominics College
Business Analysis -
Fanshawe College
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