CARLA TORRES JOHNSON

• Served as an essential resource during emergency situations involving non-English speaking patients, providing life-saving information in realtime.
• Bridged language barriers, allowing Spanish-speaking patients to have equal access to healthcare services.
• Assisted healthcare professionals in delivering culturally sensitive care to Spanish-speaking patients.
• Contributed to a decrease in appointment delays by efficiently interpreting complex medical terminology for non-English speaking patients.
• Collaborated closely with nursing staff to provide essential information about patient conditions, ensuring proper care delivery.
• Promoted cultural awareness among healthcare staff, fostering an inclusive environment for all patients regardless of language background.

Identify needs and provide content in line with objectives of marketing campaigns. Deliver captivating zoom presentations to diverse student audiences. Collaborate with university and potential students through dynamic live social media events. Guide and mentor fellow students aimed at elevating satisfaction levels and bolstering active participation in campus activities. Managed mail distribution, streamline document filing, and answer telephone calls to ensure smooth administrative operations.

• Promoted a safe, inclusive campus culture through targeted programming addressing diversity, equity, and inclusion issues.
• Answered and made calls, scheduled appointments and maintained records and files.

●Developed impactful public relations presentations and plans by researching and compiling pertinent data on business objectives, vision, brand strategy, competition, and industry trends.
●Drove revenue growth and advanced business objectives through formulation and execution of impactful public relations strategies and campaigns.

• Increased awareness of company services and products with implementation of PR strategies.
• Maintained and updated media contact lists and databases for ease of access.
• Participated actively in brainstorms sessions that generated innovative ideas for upcoming PR and recruiting campaigns.
• Selected relevant images to accompany content for maximum impact.
• Prepared, rewrote, and edited articles for the school's online platforms to improve readability and impact.